Newcastle Airport Drop-offs & Pickups​​​

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​Flight Arrivals At Newcastle - Taxi & Minibus Pickup & Meeting Points

Newcastle International Airport (NCL) has one main terminal, but passengers exit through two separate arrivals halls at each end of the terminal. The terminal is compact, and it takes only 5-6 minutes to walk between halls. Click here to view terminal map 

One Terminal – Two Arrivals Halls. International Arrivals & Domestic Arrivals​​

• International Arrivals – left/north side of the terminal

• Domestic Arrivals – right/south side near Hilton Hotel & Metro station

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​​Where Will I Meet My Driver?

Your meeting point will depend on the type of vehicle you’ve booked — taxi or minibus — and whether you’ve selected our optional Meet & Greet service. Click here to view map of carparks and meeting points  Please Note you must contact your driver before proceeding to the meeting point.

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• Meet & Greet booked: Driver will meet you at the Arrivals Hall doors.

• No Meet & Greet booked: Driver will meet you at the Express Car Park pickup zones:

  • Green Zone – Cars / MPVs / Minivans (up to 5 seats) - click here to view video

  • Blue Zone – Minibuses / Vans / Wheelchair-accessible vehicles - click here to view video 

  • Yellow  Zone - Meet & Greet: Driver waits directly outside Domestic or International Arrivals - click here to view terminal map

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International Flight Arrivals

How do i get to the meeting point from International Arrivals? – Left/North Side (Next to Greggs)

After passport control and baggage claim, exit at the far left end of the terminal beside Greggs.

Pickup Instructions:

• Exit the arrivals doors (ground floor)

• Cross the zebra crossing

• Follow signs for Express Car Park:

  • • Green Zone – Cars / MPVs / Minivans (up to 5 seats) - click here to view video

    • Blue Zone – Minibuses / Vans / Wheelchair-accessible vehicles - click here to view video 

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Domestic flight Arrivals

How do i get to the meeting point from Domestic Arrivals? – Right/South Side (Near Hilton & Metro Terminal)

Domestic passengers exit at the far right end of the terminal.

Pickup Instructions:

• Exit arrivals doors

• Cross the zebra crossing to Express Car Park

  • • Green Zone – Cars / MPVs / Minivans (up to 5 seats) - click here to view video

    • Blue Zone – Minibuses / Vans / Wheelchair-accessible vehicles - click here to view video 

Reminder

​Keeping in contact with your driver ensures a smooth pickup experience.

 

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​Flight Departures from Newcastle - Taxi & Minibus Drop-Off Points

The main taxi and minibus drop-off point at Newcastle Airport (NCL) is the Express Pick-Up and Drop-Off Car Park, located immediately outside the terminal for quick and convenient access. Your driver will unload your luggage and provide a trolley if needed. For passengers who require extra help, we also offer a Check-In and Baggage Assist Service (see details below). After drop-off, it’s less than 60 metres from the car park to the terminal doors.

 

Drop-Offs

• Exit the car park via the appropriate zone:

  • • Green Zone – Cars / MPVs / Minivans (up to 5 seats) - click here to view video

    • Blue Zone – Minibuses / Vans / Wheelchair-accessible vehicles - click here to view video 

• Cross the zebra crossing to the terminal building.

• Locate your check-in desk using the departure screens.

Check-In Assist & Baggage Service

For passengers who would like extra support, our Check-In Assist Service is available:

• Assistance with luggage handling and trolleys

• Guidance to your check-in desk

• Support with online check-in, bag drop, or special requests

This service ensures a stress-free start to your journey and is ideal for elderly passengers, families, or those with reduced mobility. You can this service when making your booking.

 

Check-In Desks & Departure Information

General Information

• All check-in desks are located in the main Departures Hall (ground floor).

• Desk numbers change throughout the day; check the digital departure screens on arrival.

Airline Guidance

• Jet2: Usually desks 5–17

• easyJet & Ryanair: Online check-in required; bag drop desks available

• British Airways, Emirates, KLM, TUI, & others: Desk numbers displayed on departure boards

Recommendations

• Check in online whenever possible

• Arrive 2 hours before short-haul flights

• Arrive 3 hours before long-haul or charter flights

• If travelling with hand luggage only, proceed directly to Security

• Use the airport’s online terminal map to familiarise yourself before travelling

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